Jamieson Laser

- Designed, developed, and managed marketing process and assets. Responsible for handling communication with vendors and partners and verifying proper execution. - Pitched and developed redesign of brand assets; including logo, stationery, marketing collateral, and packaging. - Designed mobile version of website to allow for improved user experience on tablets and phones. - Developed, implemented and managed new SEO initiatives. - Spearheaded the implementation of marketing investments that resulted in new lead generation strategies and a successful return on investment. - Implemented new process to manage new parts inventory, office supplies, vendor and customer contacts. - Operated Jamieson Laser machines for testing of new materials, troubleshooting with softwares, machine errors, change of spare parts, and find the various ways to accurately use our machines in a fast paced environment. - Taught new customers about laser machine systems and how they work. - Helped train new customers on how to install their machines and its parts (Water cooler for the CO2 laser, exhaust fan, and air assist compressor). - Performed great customer service duties such as answering phone calls and e-mails from customers asking about our laser systems.